One Care Leaders Privacy Policy for 10DLC SMS Services

Effective Date: 11/11/2024

1. Introduction

One Care Leaders is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our SMS services, provided through 10DLC.

2. Information We Collect

Personal Information: We may collect your name, phone number, and any information you provide via SMS messages.
Usage Data: We may collect information about your interactions with our SMS services, including the date, time, and content of messages sent or received.

3. How We Use Your Information

To Provide Services: We use your information to deliver SMS communications, respond to inquiries, and provide customer support.
For Communication: We may send you important updates and information relevant to our services.
To Improve Services: We may analyze usage data to enhance our SMS service offerings.

4. Data Sharing and Disclosure

Service Providers:
We may share your information with trusted third-party vendors, such as Grasshopper, only to provide and maintain SMS services. These vendors are contractually required to protect your data and cannot use it for any other purpose.
No Third-Party Sharing:
We do not sell, rent, or share your mobile opt-in data, including phone numbers, with any third parties for marketing, advertising, or any unrelated services. Your data is used solely to deliver SMS messages related to health insurance updates, reminders, and appointment confirmations.
Legal Requirements:
We may disclose your information only if required by law, in response to lawful requests by public authorities, or to protect our rights and ensure safety.

5. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. User Choices

Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message received.
Access and Updates: Contact us to review or update your personal information associated with our SMS services.

7. Changes to this Privacy Policy

We may update this policy periodically. Please review this policy to stay informed of any changes.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Phone: 713-280-0665
Email: support@onecareleaders.com